Privacy Policy
How Telqaris Limited, trading as Your Communications, uses your personal data.
Who we are
This website is operated by Telqaris Limited (company number 17131169), trading as Your Communications, registered office 4th Floor, Silverstream House, 45 Fitzroy Street, London, United Kingdom, W1T 6EB. We are the controller of personal data collected through this website. Contact us about privacy at hello@yourcommunications.net or by post to our registered office.
ICO registration number: [to be added].
What we collect
- Enquiry details you give us through our forms: name, email address, phone number (optional), postcode or address, and your message.
- Technical data needed to run the website securely, such as IP address and browser information in server logs.
- If you become a customer, account, billing, service and call data needed to provide your services (this will be described in our customer privacy notice).
How we use it and our lawful bases
- To respond to your enquiry or availability check: steps prior to entering a contract or our legitimate interests in responding to you.
- To keep our website secure and working: legitimate interests.
- To meet legal and regulatory obligations: legal obligation.
- Marketing, only where you have agreed or where the law otherwise allows; you can opt out at any time.
Sharing
We share personal data only where needed: with suppliers who host our website and systems, with network and wholesale partners when checking availability or providing services, with professional advisers, and where required by law or a regulator. We do not sell your personal data.
International transfers
If data is transferred outside the UK, we will make sure appropriate safeguards are in place as required by UK data protection law.
How long we keep it
We keep enquiry data for as long as needed to deal with your enquiry and for a reasonable period afterwards, normally no longer than 24 months unless you become a customer. Customer records are kept for as long as the law requires.
Your rights
Under UK GDPR you have the right to access, correct or delete your personal data, to restrict or object to processing, to data portability, and to withdraw consent at any time. To exercise these rights, contact us using the details above.
If you are unhappy with how we handle your data, you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
Cookies
See our Cookie Policy.