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Answers about full fibre broadband, digital phone and your account, in plain English.
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Can I keep my phone number?
In most cases, yes. When you switch to Your Communications we port (move) your existing number to your new digital line free of charge, for homes and businesses.
What is full fibre (FTTP)?
Full fibre, also called FTTP (fibre to the premises), runs fibre optic cable all the way to your home or business, rather than switching to copper at a street cabinet.
What is the digital switchover?
The UK's old analogue phone network (the PSTN) is being retired by 2027, and landline calls are moving to digital lines that run over broadband internet. Here's what that means for you.